Frequently Asked Questions
- What is SparkPeople Deals?
- How do I subscribe to SparkPeople Deals?
- Who can subscribe to SparkPeople Deals?
- Does it cost anything to subscribe to SparkPeople Deals?
- Is my confidential information secure with SparkPeople Deals?
- How long is each Deal available for?
- Do a certain number of people have to select the Deal for it to become available?
- How does SparkPeople Deals select its Deals?
- How do I select today’s Deal?
- How do I redeem a Deal I select from SparkPeople Deals?
- What if I cannot find my voucher?
- How will this purchase appear on my credit card statement?
- Are taxes included when I purchase a voucher?
- Is gratuity included when I purchase a voucher?
- Can I buy a voucher as a gift for someone else?
- What is SparkPeople Deals’ refund policy?
- What if I have a problem redeeming a voucher?
- Can I combine my Deal with other offers or promotions?
- What if a voucher has expired?
- Do you have a favorite business, product, or service that you think would make a great SparkPeople Deal?
SparkPeople Deals is your place to get great discounts on health, fitness, family, and food products to help you live a healthy lifestyle. We’ve teamed up with national partners to bring you products that will help you reach your goals and live life to the fullest!
A portion of each Deal purchased directly supports SparkPeople.com and helps keep your favorite healthy living site free!
How do I subscribe to SparkPeople Deals?
That’s easy, just enter your email address at the top right of this screen, and click the “Sign Up” button!
Who can subscribe to SparkPeople Deals?
Anyone interested in receiving deep discounts on health, fitness, family, and food products will enjoy becoming a SparkPeople Deals member.
At this time, our payment processing partner can only process credit cards with a US based billing address. If you live outside of the United States and have a US credit card, you may purchase the Deal if the merchant specifies that it can ship your product to non-US addresses (refer to the Fine Print area of the Deal). We apologize for any inconvenience this may cause.
Does it cost anything to subscribe to SparkPeople Deals?
No, simply provide your email address, and SparkPeople Deals will send you emails featuring the best Deals from hand-selected merchants. Each Deal will be unique and have a set price should you decide to purchase it.
Is my confidential information secure with SparkPeople Deals?
Yes. We do not store your credit card information, and we always transmit your payment information via encrypted protocols known as Secure Sockets Layer (SSL).
How long is each Deal available for?
Most Deals will be available for one week; however, some may be available for longer. Please be sure to read the details on the Deal page to determine how long that Deal is being offered. Deals are available in limited quantities, so buy quickly to avoid finding out a Deal is no longer available or out of stock!
Do a certain number of people have to select the Deal for it to become available?
No, each Deal is available to any individual until it sells out. If there are Deals you want to share with friends and family, let them know about it while the Deal is still available.
How does SparkPeople Deals select its Deals?
SparkPeople Deals works with the best national merchants to bring subscribers the best health and fitness products, services and experiences.
Go to the Deal page and click “BUY.” Fill in your payment information and SparkPeople Deals will send you a voucher via e-mail. Remember, each Deal is only available for a limited time and in limited quantities, so make your purchase before it sells out.
How do I redeem a Deal I select from SparkPeople Deals?
Once your payment is processed, you will be emailed sent a voucher via email. Print it out and make note of the instructions. Please contact our Deal partner Group Commerce’s customer service if you have any questions.
What if I cannot find my voucher?
Contact our Deal partner Group Commerce’s customer service and they will resend the Voucher information.
How will this purchase appear on my credit card statement?
A voucher purchased will appear on your credit card statement with our Deal partner “Group Commerce” as the merchant name. There will also be a toll free number you can call if you have billing questions.
Are taxes included when I purchase a voucher?
No. Sales tax will be collected, where applicable, upon redemption by each merchant featured in SparkPeople Deals.
Is gratuity included when I purchase a voucher?
If gratuities are included in the purchase price, this will be made clear on the Deal landing page. If not mentioned, gratuities are not included. Please make note of any relevant redemption details and read the fine print carefully.
Can I buy a voucher as a gift for someone else?
Absolutely. Please click on the “Buy for a Friend” link and fill in the appropriate information. Your friend will receive an email with the voucher. Make note of any redemption details relating to the particular Deal.
What is SparkPeople Deals’ refund policy?
If you have not yet redeemed your voucher and you would like a refund, please contact our Deal partner Group Commerce. If you have already redeemed your voucher, and your question relates to the specific product or experience, please contact the merchant. Please note that SparkPeople Deals and Group Commerce is not the merchant and is not legally responsible for the products or services offered.
What if I have a problem redeeming a voucher?
SparkPeople Deals is pleased to work with select local merchants to provide subscribers access to unique products and experiences. If you have a problem with redemption, please contact our Deal partner Group Commerce’s customer support.
Can I combine my Deal with other offers or promotions?
No, unless the voucher states otherwise.
What if a voucher has expired?
Please make note of any redemption details regarding a particular voucher’s expiration. Once a voucher reaches its expiration date, it no longer has its full promotional value, but can be redeemed at the price and/or for the length of time required by the laws in your state.
Do you have a favorite business, product, or service that you think would make a great SparkPeople Deal?
Let us know and we’ll consider it! Contact our Deal partner Group Commerce today.
About
SparkPeople Deals is your place to get great discounts on health, fitness, family, and food products to help you live a healthy lifestyle. We’ve teamed up with national partners to bring you products that will help you reach your goals and live life to the fullest!
A portion of each Deal purchased directly supports SparkPeople.com and helps keep your favorite healthy living site free!